Award-winning product designs
All products come with Globber's 2-year warranty

Globber USA FAQ

Here are our most frequently asked questions to help you quickly get the answers you need!

  1. Which scooter should I buy?
    We have our very own Find Your Scooter quiz to determine which scooter is best for you or your little one in just 5 questions. All it takes is 30 seconds to complete. Check it out here: https://www.globber.com/us/find-your-scooter

  2. How do I shop for spare parts?
    We sell online the most popular requested spare parts. Check out the links below:

    Kids Spare Parts: https://www.globberparts.com/kids-scooters
    Teens Spare Parts: https://www.globberparts.com/copy-of-kids-scooters
    Adults Spare Parts: https://www.globberparts.com/copy-of-teens

    For warranty claims, you can sign in and request your spare part at the link below: 
    https://www.globber.com/us/spare-parts

  3. What are the differences between certain of your products?
    We've integrated a simple to use product comparison on each product webpage.
    Alternatively, for more technical comparisons, you can access our product comparison section here:
    https://www.globber.com/us/compare-scooters

  4. Where is my order?
    Recheck your order dispatch confirmation email which confirms the shipping method & tracking details. Please allow the fully scheduled time for your product to arrive. 

  5. How do I return / exchange an item?
    The quickest way to request a return or exchange is to send the following information via email:

    Name, address, phone number
    Name of item wanting to return
    Reason why you are returning the item
    What you wish to exchange the product for (if applicable)
    Proof of purchase or order # (email receipt or photo of receipt accepted)

    For returns / exchanges to the USA: info-us@globber.com

    For returns / exchanges outside of the USA: contact@globber.com 


  6. How can I become a distributor for Globber? 
    For all potential partnerships, please email us at contact@globber.com


  7. How can we collaborate together? 
    For all blogger collaborations, please email us at contact@globber.com