Award-winning product designs
All products come with Globber's 2-year warranty

Globber USA FAQ

Here are our most frequently asked questions to help you quickly get the answers you need!

  1. Which scooter should I buy?
    We have our very own Find Your Scooter quiz to determine which scooter is best for you or your little one in just 5 questions. All it takes is 30 seconds to complete. Check it out here:

  2. How do I shop for spare parts?
    We sell online the most popular requested spare parts. Check out the links below:

    Kids Spare Parts:
    Teens Spare Parts:
    Adults Spare Parts:

    For warranty claims, you can sign in and request your spare part at the link below:

  3. What are the differences between certain of your products?
    We've integrated a simple to use product comparison on each product webpage.
    Alternatively, for more technical comparisons, you can access our product comparison section here:

  4. Where is my order?
    Recheck your order dispatch confirmation email which confirms the shipping method & tracking details. Please allow the fully scheduled time for your product to arrive. 

  5. How do I return / exchange an item?
    The quickest way to request a return or exchange is to send the following information via email:

    Name, address, phone number
    Name of item wanting to return
    Reason why you are returning the item
    What you wish to exchange the product for (if applicable)
    Proof of purchase or order # (email receipt or photo of receipt accepted)

    For returns / exchanges to the USA:

    For returns / exchanges outside of the USA: 

  6. How can I become a distributor for Globber? 
    For all potential partnerships, please email us at

  7. How can we collaborate together? 
    For all blogger collaborations, please email us at

  8. How do I delete my member account and personal data from Globber website?
    Please send your request to We will review your request and reply to all legitimate requests within one month.
    Before submitting your request, please make sure you have downloaded all your invoices if necessary.