Privacy Policy

Globber respects your privacy and is committed to protecting your personal data. The following privacy notice will inform you about how Globber collects and processes your personal data you’ve consensually provided to us and your privacy rights.

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

The data we collect about you

We may collect, use, store and transfer different kinds of personal data about you which include the following personal data;

Identity Data includes first name, surname, last name, username or similar identifier, marital status, title, date of birth.

Contact Data includes delivery address, email address, telephone numbers.

Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

Profile Data includes your username, orders made by you, your interests, preferences, feedback and survey responses.

Marketing and Communications Data includes your preferences in receiving marketing from us.

If you fail to provide personal data

In cases when we need to collect personal data to fulfil a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, sending you spare parts for your scooter). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.

How data is collected

There are several ways you can give us your personal data including;

Subscribing to our newsletter via our pop-up homepage banner and / or footer newsletter input form.
Creating an account on our website.
Signing in to submit a spare part request.
Contacting us directly.

How we will use your personal data

Purpose / Activity

Type of data

Lawful basis for processing

To register you as a new customer

(a) Identity
(b) Contact

Performance of a contract with you

To process and deliver your order (spare part request)

(a) Identity
(b) Contact

All Financial data is managed by our local Globber customer services. Payment options vary across regions, so please directly speak to our Local Customer Service Rep on how your payment details are protected.

Performance of a contract with you

To manage our relationship with you which will include:
(a) Notifying you about changes to our terms or privacy notice.
(b) Asking you to leave a review or take a survey.

(a) Identity
(b) Contact
(c) Profile
(d) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary to comply with a legal obligation

(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)

To deliver relevant website content, recommendations and advertisements to you that may be of interest to you, and measure or understand the effectiveness of the advertising we serve to you

(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(f) Technical

Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)

To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)

(a) Identity
(b) Contact
(c) Technical

(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)

(b) Necessary to comply with a legal obligation

To use data analytics to improve our website, products/services, marketing, customer relationships and experiences

(a) Technical

(b) Usage

Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)

You will only receive marketing communications from us if you have opted in to receiving this marketing.

Where we store your data

Your personal data is collected by PrestaShop 1.7 CMS and processed by MailChimp, our official digital partner, certified to both the EU-US Privacy Shield and Swiss-US. Privacy Shield and General Data Protection Regulation (GDPR), to allow us to correctly use and store your data for the above scenarios.

Your rights

Below is a recap of your individual rights.

Right to be forgotten: You can contact us directly to request deletion to your data stored.

Right to object: You may opt out of receiving any marketing message from us at any time. You can unsubscribe by signing in to your account and clicking “unsubscribe” in personal information. Alternatively, you can directly contact us and we will remove you from our mailing list.

Right to rectification: You can correct, complete or update your contact information at any time by signing in to your account. You are responsible for keeping your information up-to-date and accurate.

Right of restricting processing: of your personal data in certain ways.

Right of access: You can contact us directly to request access to information we hold about you.

Right to transfer: of your personal data to you or to a third party.

No fee required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights).

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month.

Our Cookies policy

Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

We use cookies on this site to enable certain parts of the site to function and to distinguish you from other users of our website. This helps us to improve our visitors' experience.

By continuing to browse our website, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that is stored on your browser or hard drive if you agree. They cannot harm your computer and do not contain any information that identifies you personally. We will never collect any personal information about you, or anyone using your device, such as name, address or financial details, using our website cookies.

You can block cookies at any point by changing your browser settings. Every browser has a different way to turn cookies off so it’s best to check in your browser’s help section.

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/.

We use cookies for the following purposes:

Name	Tracker Type Name	Type of Cookie	Purpose Description
test_cookie	HTTP Cookie	Necessary	Used to check if the user's browser supports cookies.
__paypal_storage__	HTML Local Storage	Necessary	Used in context with the PayPal payment-function on the website. The cookie is necessary for making a safe transaction through PayPal.
CookieConsent	HTTP Cookie	Necessary	Stores the user's cookie consent state for the current domain
cookietest	HTTP Cookie	Necessary	This cookie is used to determine if the visitor's browser supports cookies for website functionality.
PHPSESSID	HTTP Cookie	Necessary	Preserves user session state across page requests.
PrestaShop-#	HTTP Cookie	Necessary	Used to preserves login state, user’s basket and checkout status across page requests.
rc::a	HTML Local Storage	Necessary	This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.
rc::b	HTML Local Storage	Necessary	This cookie is used to distinguish between humans and bots.
rc::c	HTML Local Storage	Necessary	This cookie is used to distinguish between humans and bots.
rc::d-#	HTML Local Storage	Necessary	This cookie is used to distinguish between humans and bots.
last_visit_#	HTML Local Storage	Necessary	Used to display the differential of new comments posted since their last visit if the user returns to the page.
c	HTTP Cookie	Necessary	Used in order to detect spam and improve the website's security. Does not store visitor specific data.
[SessionID#27]	HTTP Cookie	Necessary	Individual session ID for saving website progress such as cart.
l7_az	HTTP Cookie	Necessary	This cookie is necessary for the PayPal login-function on the website.
ts_c	HTTP Cookie	Necessary	Used in context with the PayPal payment-function on the website. The cookie is necessary for making a safe transaction through PayPal.
SESS#	HTTP Cookie	Necessary	Preserves users states across page requests.
ts	Pixel Tracker	Necessary	Used in context with the PayPal payment-function on the website. The cookie is necessary for making a safe transaction through PayPal.
ab	HTTP Cookie	Statistics	This cookie is used by the website’s operator in context with multi-variate testing. This is a tool used to combine or change content on the website. This allows the website to find the best variation/edition of the site.
_dc_gtm_UA-#	HTTP Cookie	Statistics	Used by Google Tag Manager to control the loading of a Google Analytics script tag.
_ga	HTTP Cookie	Statistics	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
_gat	HTTP Cookie	Statistics	Used by Google Analytics to throttle request rate
_gid	HTTP Cookie	Statistics	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
_rxuuid	HTTP Cookie	Marketing	Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers.
C	HTTP Cookie	Marketing	Used to check if the user's browser supports cookies.
uid	HTTP Cookie	Marketing	Registers a unique user ID that recognises the user's browser when visiting websites that use the same ad network. The purpose is to optimise display of ads based on the user's movements and various ad providers' bids for displaying user ads.
uuid2	HTTP Cookie	Marketing	Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.
sambapxid	HTTP Cookie	Marketing	Used to track the visitor across multiple devices including TV. This is done in order to re-target the visitor through multiple channels.
TDCPM	HTTP Cookie	Marketing	Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.
TDID	HTTP Cookie	Marketing	Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.
APID	HTTP Cookie	Marketing	Collects information on user behaviour on multiple websites. This information is used in order to optimize the relevance of advertisement on the website.
ad-id	HTTP Cookie	Marketing	Used by Amazon Advertising to register user actions and target content on the website based on ad clicks on a different website.
ad-privacy	HTTP Cookie	Marketing	Used by Amazon Advertising to register user actions and target content on the website based on ad clicks on a different website.
ecm3	Pixel Tracker	Marketing	Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers.
IDSYNC	HTTP Cookie	Marketing	Used to identify the visitor across visits and devices. This allows the website to present the visitor with relevant advertisement - The service is provided by third party advertisement hubs, which facilitate real-time bidding for advertisers.
c	HTTP Cookie	Marketing	Regulates synchronisation of user identification and exchange of user data between various ad services.
tuuid	HTTP Cookie	Marketing	Registers whether or not the user has consented to the use of cookies.
tuuid_lu	HTTP Cookie	Marketing	Contains a unique visitor ID, which allows Bidswitch.com to track the visitor across multiple websites. This allows Bidswitch to optimize advertisement relevance and ensure that the visitor does not see the same ads multiple times.
bkdc	HTTP Cookie	Marketing	Registers user data, such as IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimising ad display based on the user's movement on websites that use the same ad network.
bkpa	HTTP Cookie	Marketing	Presents the user with relevant content and advertisement. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers.
bku	HTTP Cookie	Marketing	Registers anonymised user data, such as IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimising ad display based on the user's movement on websites that use the same ad network.
CMID	HTTP Cookie	Marketing	Collects visitor data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.
CMPRO	HTTP Cookie	Marketing	Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement.
CMPS	HTTP Cookie	Marketing	Collects visitor data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.
CMST	HTTP Cookie	Marketing	Collects visitor data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.
demdex	HTTP Cookie	Marketing	Via a unique ID that is used for semantic content analysis, the user's navigation on the website is registered and linked to offline data from surveys and similar registrations to display targeted ads.
dpm	HTTP Cookie	Marketing	Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers.
IDE	HTTP Cookie	Marketing	Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
RUL	HTTP Cookie	Marketing	Used by DoubleClick to determine whether website advertisement has been properly displayed - This is done to make their marketing efforts more efficient.
fr	HTTP Cookie	Marketing	Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
tr	Pixel Tracker	Marketing	Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
_fbp	HTTP Cookie	Marketing	Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
_GRECAPTCHA	HTTP Cookie	Marketing	This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.
pagead/1p-user-list/AW-734147870	Pixel Tracker	Marketing	Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites.
collect	Pixel Tracker	Marketing	Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.
pt	HTTP Cookie	Marketing	Used to track the visitor across multiple devices including TV. This is done in order to re-target the visitor through multiple channels.
_kuid_	HTTP Cookie	Marketing	Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.
id	HTTP Cookie	Marketing	Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.
mdata	HTTP Cookie	Marketing	Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.
ov	HTTP Cookie	Marketing	Presents the user with relevant content and advertisement. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers.
tuuid	HTTP Cookie	Marketing	Collects visitor data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.
tuuid_lu	HTTP Cookie	Marketing	Contains a unique visitor ID, which allows Bidswitch.com to track the visitor across multiple websites. This allows Bidswitch to optimize advertisement relevance and ensure that the visitor does not see the same ads multiple times.
ndat	HTTP Cookie	Marketing	Used to track the visitor across multiple devices including TV. This is done in order to re-target the visitor through multiple channels.
i	HTTP Cookie	Marketing	Registers anonymised user data, such as IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimising ad display based on the user's movement on websites that use the same ad network.
Subject-Id	HTTP Cookie	Marketing	Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers.
KADUSERCOOKIE	HTTP Cookie	Marketing	Registers a unique ID that identifies the user's device during return visits across websites that use the same ad network. The ID is used to allow targeted ads.
KTPCACOOKIE	HTTP Cookie	Marketing	Registers a unique ID that identifies the user's device during return visits across websites that use the same ad network. The ID is used to allow targeted ads.
UID	HTTP Cookie	Marketing	Collects information of the user and his/her movement, such as timestamp for visits, most recently loaded pages and IP address. The data is used by the marketing research network, Scorecard Research, to analyse traffic patterns and carry out surveys to help their clients better understand the customer's preferences.
UIDR	HTTP Cookie		Collects information of the user and his/her movement, such as timestamp for visits, most recently loaded pages and IP address. The data is used by the marketing research network, Scorecard Research, to analyse traffic patterns and carry out surveys to help their clients better understand the customer's preferences.
r1	HTTP Cookie	Marketing	Collects data related to the user's navigation visits to webpages in order to assess the efficacy of ads that are displayed on the website.
u2	HTTP Cookie	Marketing	Collects data related to the user's navigation visits to webpages in order to assess the efficacy of ads that are displayed on the website.
audience	HTTP Cookie	Marketing	Used to determine whether the video-ads have been displayed correctly on the website - This is done to make video-ads more effective and ensure that the visitor is not shown the same ads more times than intended. The cookie also detects whether the visitor has any Do Not Track preferences.
UID	HTTP Cookie	Marketing	Collects visitor data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.
uid-bp-#	HTTP Cookie	Marketing	Used for targeted ads and to document the effectiveness of each ad.
t_gid	HTTP Cookie	Marketing	This cookie assigns a specific visitor ID, when the visitor interacts with ads or content from the website - this allows the website to target the visitor with similar ads or content.
TapAd_3WAY_SYNCS	HTTP Cookie	Marketing	Used for data-synchronization with advertisement networks.
TapAd_DID	HTTP Cookie	Marketing	Used to determine what type of devices (smartphones, tablets, computers, TVs etc.) is used by a user.
TapAd_TS	HTTP Cookie	Marketing	Used to determine what type of devices (smartphones, tablets, computers, TVs etc.) is used by a user.
sync	Pixel Tracker	Marketing	Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant.
_rxuuid	HTTP Cookie	Marketing	Presents the user with relevant content and advertisement. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers.
A3	HTTP Cookie	Marketing	Collects information on user behaviour on multiple websites. This information is used in order to optimize the relevance of advertisement on the website.
APID	HTTP Cookie	Marketing	Collects data on visitors' preferences and behaviour on the website - This information is used make content and advertisement more relevant to the specific visitor.
APIDTS	HTTP Cookie	Marketing	Collects data on visitors' preferences and behaviour on the website - This information is used make content and advertisement more relevant to the specific visitor.
VISITOR_INFO1_LIVE	HTTP Cookie	Marketing	Tries to estimate the users' bandwidth on pages with integrated YouTube videos.
YSC	HTTP Cookie	Marketing	Registers a unique ID to keep statistics of what videos from YouTube the user has seen.
yt.innertube::nextId	HTML Local Storage	Marketing	Registers a unique ID to keep statistics of what videos from YouTube the user has seen.
yt.innertube::requests	HTML Local Storage	Marketing	Registers a unique ID to keep statistics of what videos from YouTube the user has seen.
yt-remote-cast-installed	HTML Local Storage	Marketing	Stores the user's video player preferences using embedded YouTube video
yt-remote-connected-devices	HTML Local Storage	Marketing	Stores the user's video player preferences using embedded YouTube video
yt-remote-device-id	HTML Local Storage	Marketing	Stores the user's video player preferences using embedded YouTube video
yt-remote-fast-check-period	HTML Local Storage	Marketing	Stores the user's video player preferences using embedded YouTube video
yt-remote-session-app	HTML Local Storage	Marketing	Stores the user's video player preferences using embedded YouTube video
yt-remote-session-name	HTML Local Storage	Marketing	Stores the user's video player preferences using embedded YouTube video
zc	HTTP Cookie		Registers data on visitors from multiple visits and on multiple websites. This information is used to measure the efficiency of advertisement on websites.
zsc	HTTP Cookie		Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.
ecd_mode	HTML Local Storage	Unclassified	Editors Choice debate, keeps information that the moderator wants to permanently display editor options in GraphComment.
https://spl.zeotap.com/	Pixel Tracker		From the Cookiebot scan report, this cookie is not used anymore. No action is needed.